a77 Privacy Policy

When you register and use the a77 platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect transactional data such as deposit amounts, withdrawal requests, and gaming activity logs to ensure the integrity of your account and comply with applicable Philippine regulations. Technical data — including your IP address, device type, browser version, and session timestamps — is automatically recorded each time you access the platform. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collection is carried out in accordance with the Philippine Data Privacy Act of 2012 and is limited to what is strictly necessary for the purposes described in this policy.

The personal information we collect is used primarily to create and manage your a77 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our responsible gaming and anti-money laundering obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are not optional as they are essential to the operation of your account. Gaming activity data helps us detect unusual patterns, prevent fraud, and ensure fair play across all games on the platform. Aggregated and anonymised usage data may be used internally to improve platform performance, optimise the mobile experience, and develop new features for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We will never sell your personal information to third parties for their own marketing purposes.

a77 does not sell, rent, or trade your personal information to any third party. We may share your data with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their contracted services. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to Philippine government authorities, regulators, or law enforcement agencies when required to do so by law, court order, or regulatory directive. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will always take reasonable steps to ensure your information remains protected during any such transfer.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the a77 platform is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption at rest. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all staff handling personal data are bound by confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by Philippine law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to gaming platforms operating in the Philippines. Data that is no longer required for any legitimate purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the closure of your account, we will process your request promptly and cease using your data for marketing or operational purposes, while retaining only what is legally required. You may contact our support team at any time to enquire about the specific retention period applicable to your personal data.

As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights with respect to your personal information held by a77. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on the FAQ page, and we will respond within the timeframe required by applicable law. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, the revised policy will be published on this page with an updated effective date, and registered players will be notified through the platform or via their registered contact details. Your continued use of the a77 platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about this policy or how your data is used, please visit our FAQ page or reach out to our support team directly.